Contact Us

Slack Channels

• #org-developer-relations: Use this channel to communicate with the Developer Relations (DevRel) team. We focus on the Banno Digital Toolkit (e.g. API, Plugin Framework, Kits).
• #org-jhdocs: Use this channel for discussions about the jhDocs Hugo theme for technical documentation. See jHDocs Hugo Theme in Microsoft Teams section.

Microsoft Teams

jhDocs Hugo Theme: Use this team for discussions about the jhDocs Hugo theme for technical documentation.

Email (Distribution List)

NEW Distribution List

• devrel@jackhenry.com

DEPRECATED, DO NOT USE

• developeradvocates@banno.com
  • Note: the Google Groups site that backs this group mailbox is Developer Advocates

Jira Team

• team-devrel

GitHub Team

• dev-advocates (@Banno/dev-advocates)

JackHenry.Dev (Mailbox Group)

• developerdocsite@banno.com

• Note: this is what we use on JackHenry.Dev

• Note: this also includes folks on the Sales Team (BannoSalesSupport@jackhenry.com) so that they have insight into inquiries coming via JackHenry.Dev

• Note: the Google Groups site that backs this group mailbox is SIG - Developer Doc Site

Stack Overflow (Tag)

• See Tools - Stack Overflow (Tag)

Banno/EI&S Adoption Collab

• Banno/EI&S Adoption Collab on Microsoft Teams

• Note: we don’t own this group in Microsoft Teams, but we do collaborate there with the EI&S team.

Digital Demo Support

• Digital Demo Support on Microsoft Teams

• Note: we don’t own this group in Microsoft Teams, but it’s useful to get support for the Demo Environments such as Garden and Bloom.