Manager To-Do
For a voluntary termination create an issue ahead of time and include the termination date. Please give as much notice as possible for teams Apollo and Ground Control to coordinate their respective tasks.
For an involuntary termination please reach out in #org-ground-control or #org-apollo, and ask that a team member reach out to you about a sensitive task. We’ll work with you to remove access in a coordinated and discreet manner.
You Will Need
- Employee’s name
- End date
- Department (and team within if applicable)
- Work location (office and cube if applicable, home address if remote)
- Shipping address (if different from location)
- Personal email
- Personal phone
- Account removal time (when accounts should be turned off, including time zone)
JHA Corp Account
Regardless of whether an employee (contractor or FTE) has hardware, a terminated team member’s Corp account MUST be disabled when they leave.
FTEs: HR Payroll (HCM)
For full-time employees, you must submit a termination in the HR Payroll system, HCM.
- Log in to HCM through BEP (no VPN required) or JHDaily (Connect to VPN, then click the link and go to Tools & Info > HR Payroll (HCM)
- Go to Manager Self Service > My Team
- Select the dropdown next to the employee to terminate and select Terminate Employee
- Follow the remaining prompts
Contractors: Service Center
Since contractors are not in HCM, you’ll need to submit a Service Center case to ensure their corp accounts are disabled.
- Log in to the Service Center
- Service Catalog / Business / Employee Management / Contractor Termination
Note: Pay close attention to the dropdown. It’s very easy to select the wrong person (even yourself(!!)) and deactivation is pretty quick if you choose today’s date.
Digital Jira Ticket
From the main Jira portal, select New Hires, Terms, and Transfers and choose Termination. The form should be self-explanatory as much of it is a repeat of what you put into the JHA request.
Equipment Return
Ground Control is now closely working with the corporate endpoint team, CET now manages shipping for terminations. You’re welcome to ask Ground Control questions about shipping, but the corporate case should have any shipping notes you would need.
Devices used for mobile development should also be sent back with their computer. These devices are not issued by Ground Control and it is the responsibility of the manager to ensure they are returned. It is not required to return monitors/keyboards/mouse/accessories.
Past Terminations
This process used to be done through GitHub as an issue and past terminations can still be viewed here using the search filter label:"Employee - Termination".