Welcome aboard! Here you will find your place in this world (or at least on this team). We can’t wait to see what you build with us. During your time here at JH Digital we want you to create great relationships, grow as a product manager, and learn skills that will help you build and launch great products here and throughout your career. We want to see you succeed!
Take a look at some of the PM onboarding goals below.
PM onboarding goals
At the end of your onboarding, we hope you feel you:
- Understand Banno and JH Digital’s history, organizational structure, culture, and values
- Speak to the kind of work we do
- Know what’s expected of you and what your expectations are
- Start building relationships with other PMs and throughout JH Digital
Week 1
Relax, hold tight, and remember this is a marathon not a sprint. Your first week should be about getting set up with all your benefits, laptop, software, starting to understand what we do here, and who your immediate team is. This will also be the time to meet your People Experience Ambassador—a fellow PM who will help out with your onboarding and generally be there to answer questions and guide you.
| Task | Owner |
| Meet your People Experience Ambassador | People Experience Ambassador |
| Review PM wiki | You |
| Lunch, on us, with the PM team! | Your manager |
| Schedule your 1:1 with your direct manager | Your manager |
| Set up your Slack profile and Join Slack channels (starter list below) | You |
| Join recurring meetings (see the Recurring Meetings section below) | People Experience Ambassador |
| Sign-up for the monthly customer meeting (see the Links section below) | You |
| Attend the Team intros for new hires meetings | Your manager |
| Add your email to bannoproduct@jackhenry.com | Your manager |
| Knock out most or all of New Employee Orientation | You |
Slack channels
- #team-pm
- #team-product
- #team-parley-pm (private, must be invited)
- #team-product-design
- #org-prod-mgmt
- #product-sales-questions (private)
- #product-with-engineering-leadership (private)
- #team-octo-pm (private)
- #team-prod-ops-readiness
- #team-new-features
- #org-mobile-release-testing
- #org-mobile
- #org-online
- #org-ux-admin
- #org-staging-ff
- #org-reliability-ff
- #auto-customer-emails
- #team-monthly-statement
- #team-monthly-meetup-chat
Recurring Meetings
Your People Experience Ambassador should invite you to join the following recurring meetings:
- Product Parley (weekly)
- Cocktails & grumbles (bi-weekly)
- Ops readiness meetings
- New feature sweep
Links
- PM wiki
- Sign-up for the monthly meetup
Week 2
Alright, you’ve got your laptop setup, you’ve met your immediate team, and now it’s time to start branching out. Begin by meeting your domain’s engineering managers. Having a great relationship with these managers is imperative to your long-term success.
You’ll also start on your Pecha Kucha! Pecha what? The Pecha Kucha is a great way to tell us a little about yourself. You get 20 slides at 20 seconds a slide to tell us where you’re from, and makes you tick. Here are a few examples. This is optional, but highly recommended. If you’re up to it, plan on presenting your Pecha Kucha at one of your first full product & design meeting.
| Task | Owner |
| Check out our glossary and keep it handy (see the Links section below) | You |
| Meet your domain’s engineering managers | You (with guidance from People Experience Ambassador) |
| Work on your Pecha Kucha (optional) | You |
| Review some of the major initiatives from your domain | You and your manager |
| Login and create your profile on IdeaLab | You and your manager |
| Set-up time to review and discuss Banno Roadmap | You and your manager |
| Learn to navigate the Banno Roadmap for yourself (see the Links section below) | You |
| Finish up New Employee Orientation | You |
| Manage your email | People Experience Ambassador |
| Banno product tour | Your manager |
| Request either an Android or iOS device | Your manager |
| Get Testflight access | Your manager |
| Verify VPN Access | #org-apollo |
| Verify LDAP credentials for admin site access | #org-apollo |
| Verify that you have access to Github | Your manager |
| Login to Teams | You |
| Get added to Basecamp and check it out | You and your manager |
| Start joining team intro meetings | Your manager |
Links
- Banno glossary
- Strategic themes & roadmap structure
Week 3
| Task | Owner |
| Get invited to Sales demos | Your manager |
| Review test accounts and how to login | You and your team |
| Get credentials and access to Garden | You (with help from your manager) |
| Test credentials walkthrough (see the Links section below) | People Experience ambassador |
| Review/use test accounts and thoroughly explore the Banno apps and platform-make notes of things you see as a new user | You |
| Schedule 1:1s with other team leads | You |
| Start shadowing a few projects in various stages of development | You and your team |
Links
Week 4
| Task | Owner |
| Thoroughly review your domain backlogs and schedule a recurring meeting with the associated engineering managers (EMs) and/or business analysts (BAs) | You and your partner EMs/BAs |
| Review product documentation for your domains and make edits or suggestions for improvement | You |
| Begin background research on an upcoming project in your domains | You |
| Advisory board intro | You and your manager |
| Take some personality tests and record your results (optional, see the Links section below) | You |
Links
- Take some personality tests and record your results (optional)